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Frequently Asked Questions

Frequently Asked Questions

General

We happily welcome both appointments and walk-ins! Please check out our latest office hours on our website if you plan to stop on by.

Applying is super easy! You can complete your application online at your convenience. We give you several ways to apply online through our website. If you need any assistance along the way, just reach out!

Once you upload all the necessary information, we’ll work on your application quickly! Approval typically takes anywhere from just 5 minutes to up to 24 hours. We’ll keep you in the loop throughout the process!

Absolutely! We understand that everyone’s needs are different, so we offer flexible lease terms to fit your lifestyle. Let’s find the right option for you!

We’ve got several convenient payment options for you! You can pay your rent online, via WIPS, with a money order, or by check. Choose the method that works best for you! We do not accept cash.

Flex allows you to schedule your monthly payment into two smaller payments, giving you greater financial flexibility. Full monthly rent payments are provided to the property by Flex on the 1st. Sign up is available directly in your RentCafe resident portal and is reviewed for approval by Flex. Flex charges a monthly membership fee based on the amount of the credit line that is approved. The monthly membership fee is up to $14.99. A bill payment fee of 1% of your total rent is also charged, additional card processing fees apply when using a credit card.
 

Yes, renter's insurance is required. We offer a policy for $10.95 per month, but you can also provide your own policy that meets our requirements to avoid this charge.

Currently, all utilities are the resident's responsibility, so they’re not included in your rent.

To set up your utilities, contact Xcel Energy with your new address for electricity. All other utilities are managed through Conservice and will be applied to your ledger.

You can use Xfinity for Internet and cable services.

Eden Prairie has many distinct neighborhoods to choose from and has something for everyone. Here are some of the best places to live when you're looking for an Eden Prairie apartment for rent:

The Preserve

This lakeside neighborhood surrounds Neill Lake and Anderson Lakes Parkway with miles of walking trails, tennis and pickleball courts, and a community pool that residents have enjoyed for decades. It's a quiet, established setting that still keeps shopping, dining, and the Eden Prairie School District within easy reach.

Bearpath

Just south of The Preserve, this gated community is centered around the Bearpath Golf & Country Club and its Jack Nicklaus-designed course. It's a great option for renters who want an upscale, resort-style setting just minutes from home.

Golden Triangle

As Eden Prairie's growing business and transit hub, the Golden Triangle puts renters close to major employers and the Southwest Light Rail Green Line extension. New apartment communities here appeal to commuters who want to shorten their drive to work.

Prairie Center

Built around Eden Prairie Center, this area is the city's retail and entertainment heart, with more than 100 shops, restaurants, and an AMC theater all within walking distance. It's an easy pick for renters who like having errands and entertainment close to home.

Eden Prairie offers a relaxed suburban lifestyle with easy access to nature, top employers, and the Twin Cities. Whether you're looking for convenient commutes, outdoor recreation, or a strong sense of community, here are some of the standout features to consider:

Ideal Location

Eden Prairie sits about 12 miles southwest of downtown Minneapolis, with I-494, Highway 212, and Highway 5 converging in the city for easy access across the metro. It's close enough to the city for a quick commute, but far enough to enjoy suburban quiet.

Outdoor Adventures

With more than 2,250 acres of parks and 170 miles of trails, Eden Prairie is built for residents who love the outdoors. Staring Lake, Bryant Lake Regional Park, and Purgatory Creek Park all offer boating, hiking, and picnicking within minutes of home.

Premium Living

Home to the headquarters of Optum, C.H. Robinson, and Starkey Hearing Technologies, Eden Prairie has one of the strongest job markets in the Twin Cities. That economic strength supports well-maintained neighborhoods, top-rated schools, and low unemployment.

Local Community

Eden Prairie's award-winning school district and family-friendly events, like the Ice Show and Harvest to Halloween at the Barn, give the city a strong sense of community. Residents also benefit from consistently high rankings among the best places to live in Minnesota.

There are many fun activities to do in Eden Prairie! ReNew at Neill Lake's location puts residents in the heart of the city's shopping, dining, and recreation scene. Major attractions and activities in the area include:

  • Eden Prairie Center
  • Wings of the North Air Museum
  • Round Lake Park and Beach
  • Staring Lake Park
  • AMC Eden Prairie 18
  • Eden Prairie Community Center
  • Bearpath Golf & Country Club
  • Eden Prairie Performing Arts Center
  • SCHEELS

ReNew at Neill Lake in Eden Prairie is only minutes from Minneapolis's top employers. The proximity to I-494 and Highway 212 gives easy access to healthcare, finance, retail, and technology employers, like:

  • UnitedHealth Group
  • Target Corporation
  • U.S. Bancorp
  • Best Buy
  • Medtronic
  • Cargill
  • Ameriprise Financial
  • Fairview Health Services
  • Hennepin Healthcare
  • University of Minnesota

At ReNew at Neill Lake, you'll find a variety of amenities that make living in scenic Eden Prairie even better, such as:

Lakeside Pool and Sundeck

Enjoy warm-weather days at the community pool, framed by views of Neill Lake, or unwind afterward with a walk along the property's scenic trails.

Fitness Center and Sport Courts

Get a workout in without leaving home at the on-site fitness center, or head outside for a set on the tennis or volleyball courts.

Playground and Walking Trails

Families will appreciate the private playground and easy access to miles of walking trails connecting to The Park Reserve and Nesbitt Preserve nearby.

Scenic Lake Views

Select apartment homes feature private patios or balconies with views of Neill Lake, giving residents a quiet, natural backdrop to everyday living.

Amenities

Our property offers a variety of amenities, including community laundry, vending machines, a 24-hour gym, walking trails, outdoor green space, a large sand-bottom pool, an outdoor diving pool, tennis and pickleball courts, and playgrounds.

Yes, outdoor parking is available for free. We also offer underground parking for $75 per month per space.

We provide shared on-site laundry facilities, with two rooms—one in each wing—featuring six washers and six dryers each.

Pet Policy

Yes, our community is pet-friendly! While there is no pet park on-site, we have plenty of outdoor space for you and your pets to enjoy.

Location

Our community's prime location near Hwy 169 and I-494 ensures an easy commute to major employers like Southdale Medical Center. Plus, when it’s time to unwind, Eden Prairie Mall and Downtown Minneapolis are just minutes away.

We are located in the Eden Prairie School District.

The nearest grocery stores include Aldi, Lunds & Byerlys, Cub Foods, Costco, Walmart, and Target, all located within a short distance from our community.

Maintenance

Yes, we do! Our on-site maintenance team is here to help with any issues that may arise.

You can submit a work order online through Rent Café portal.

No, you do not need to be present for the service technician to complete the work.

Didn't find an answer?

Our team is always ready to answer your questions.