Ratings & Reviews

Overall Rating

5(37 reviews)97.3% of customers recommend this property

Rating Per Category

Resident Reviews

Review From Modern Messagesubmitted by Jonas G. - |Recommended: YesBeauty place I love the l... — Beauty place I love the lake and the swimming pool, every day I’m walking the lake. I recommend 100 this place to live is very quiet and I have everything I need very close
response from property -Jonas, thank you for your five-star review! Our entire team smiled when informed of your satisfaction. We hope to exceed your expectations in the future.
Review From Modern Messagesubmitted by Samantha K. - |Recommended: YesI wish the office was in a ... — I wish the office was in a corner unit on the first floor rather than in the middle. Overall the staff is good. It would be nice if better social distancing measures were taken by residents and if masks were required inside the building.
response from property -Samantha, thank you for the high rating and your confidence in our professional team. We value your feedback and encourage you to contact us at renewatneilllake@trinity-pm.comD95 to share any specific suggestions during these unusual times. We want you to know that we are working hard to keep healthy measures in place.
Review From Modern Messagesubmitted by Rose K. - |Recommended: YesThis is a very peaceful com... — This is a very peaceful community, inside and out. Building is clean and well maintained. Management is responsive, accommodating, and extremely welcoming. Very happy here
Review From Modern Messagesubmitted by Askar R. - |Recommended: YesGood place to live. they ar... — good place to live. they are doing good things to make our community a better place. very lucky to be here. will expect the opening of gym soon
response from property -Askar, it makes us happy to know that your experience so far has been a good one. We especially love to hear that our team is improving the community, and we also look forward to many of our amenities opening up again. Thank you for your review.
Review From Modern Messagesubmitted by Dipikaben P. - |Recommended: YesIt was really nice staying ... — It was really nice staying here.. very clean and friendly environments. People are very nice and office staff is very easy to work with and always ready to help.
response from property -Dipikaben, thank you for the outstanding review. We strive to provide a clean and pleasant living environment for our residents, and your feedback validates our efforts. We appreciate you taking the time to share praise for our team.
Review From Modern Messagesubmitted by Sariah D. - |Recommended: YesI love the new renovations ... — I love the new renovations the are making outside the building. I love the nice privacy the apartments have and the view is also very nice and quiet.
response from property -Thank you, Sariah, for sharing how much you love everything from our renovations to your peaceful privacy and beautiful view. We appreciate your 5-star review!
Review From Modern Messagesubmitted by Kamaludeen H. - |Recommended: YesWonderful community to live... — Wonderful community to live with kids. Friendly staff. Maintenance is also awesome. I would recommend to anyone who is looking for a good community to live.
response from property -Thank you for the recommendation, Kamaludeen. We are thrilled to have you and your family in our community, and it is gratifying to hear that our team has been providing you with top-notch customer service. Please let us know if there is anything we may do to improve your experience even further.
Review From Modern Messagesubmitted by Yaya S. - |Recommended: YesIt's a Kool 👍 place living.... — It's a Kool 👍 place living.quite neighbor Hood.I love the pool and lake around it so clean and friendly staff.very convenient around shopping centers
response from property -Yaya, it's delightful to see your 5-star review. We couldn't be happier to hear how much you enjoy our community. Thank you for acknowledging our team's kind nature. Please continue taking advantage of the pool and lake.
Review From Modern Messagesubmitted by Tina G. - |Recommended: YesMy experience as a resident... — My experience as a resident at Renew at Neill Lake is just right for me. I haven't been able to enjoy the man made beach yet but I am excited about that. I don't have troublesome neighbors. I sleep comfortably without hearing police sirens. Haven't had any issues.
response from property -Tina, we're delighted to read that you feel entirely at home in our quiet community and are excited to enjoy our beach. Thank you for giving us five stars!
Review From Modern Messagesubmitted by Laxmi O. - |Recommended: YesIt's a great place to live ... — It's a great place to live and I enjoy the place. The place is clean and the neighbors are friendly. The open are around and trails are unmatched.
response from property -It's a pleasure to see your 5-star review, Laxmi. We're thrilled to know you enjoy living in our community. It puts a smile on our faces to hear how welcoming your neighbors have been. Thank you so much for being our resident!
Review From Modern Messagesubmitted by Kathryn K. - |Recommended: YesThe managers are very kind ... — The managers are very kind and understanding. They’ve been extremely helpful when we have questions about our apartment, rent, amenities, etc. We also love the location. Neill Lake is absolutely beautiful all year round and makes for a great walking trail. Our neighbors are all very kind and courteous.
response from property -Kathryn, we are loving your glowing review! It's excellent to hear that our team has been so helpful in addressing your questions. We hope you continue to enjoy the convenient location and the gorgeous views.
Review From Modern Messagesubmitted by Patsi S. - |Recommended: YesLove it here we been living... — Love it here we been living here for 5 years ... Beautiful place to live everything is close by . On summer we go to the pool walk around the lake go bike riding . Plus the school here are really nice my kids loves it
response from property -Thank you for the delightful review, Patsi. We are grateful that you have chosen to call our community home for the past five years, and we hope you and your family continue to be happy and comfortable living here. Please let us know if there is ever anything we may do to improve your experience even further.
Review From Modern Messagesubmitted by Mohamed O. - |Recommended: YesIt's the best place to live... — It's the best place to live. The management provide excellent professional services while committed to client focus and satisfaction. The residential property environment outside and inside is of high standard in term of neatness and cleanliness. Thank you guys. You're doing a great job.
response from property -Mohamed, we love your 5-star pat on the back for the beautiful maintenance of our fantastic community. Your kudos mean a lot to our top-notch professional teams. It's great to have you here!
Review From Modern Messagesubmitted by Amy H. - |Recommended: YesExcellent management staffs... — Excellent management staffs Easy to communicate welcoming and friendly Staffs love to help the new residents Just a lil surprise no microwave in the kitchen and no lights in the main rooms
response from property -Amy, your high praise for our team has made our day! We aim to provide friendly and helpful service, so it is heartening to know you are enjoying your home. Remember, we are here to help, so please let us know if we may assist you in any way!
Review From Modern Messagesubmitted by Herminia M. - |Recommended: YesAlthough it's tough for us ... — Although it's tough for us because we're not rich and rent goes up every year but we love this place because easy access to places we usually goes to and building looks nicer and clean inside now since they upgraded it.
response from property -Herminia, it makes us happy to hear you're impressed with the enhancements we have made. We do our best not to increase rent prices until it's absolutely necessary to do so. Please feel free to reach out to us at renewatneilllake@trinity-pm.com to discuss this matter further. Thank you in advance for contacting us.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "ReNew at Neill Lake", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "ReNew at Neill Lake", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose